Privacy Policy

By using our website, you consent to our privacy policy and agree to its terms. This policy applies to all information collected through our website and/or any related services, sales, marketing or events.

Welcome to Xara, your AI-powered financial assistant on WhatsApp. At Xara, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

• What Information We Collect

  When you use Xara through WhatsApp, we may collect the following information:

  • Personal Information
    Your full name, BVN, and phone number (from WhatsApp)
    Profile photo (if publicly available via WhatsApp)
  • Transaction & Usage Data
    Images of bills, receipts, or financial documents you send
    Voice notes and messages you share
    Details of transactions (e.g., amount, recipient, purpose)
    Time, date, and frequency of interactions

• How We Use Your Information

  We use your information to:

  • Understand and process your financial requests
  • Provide insights into your spending habits
  • Enhance user experience with personalized responses
  • Improve our AI's understanding of voice, image, and text inputs
  • Ensure security, fraud prevention, and troubleshooting
  • Comply with legal obligations

  We do not sell or rent your personal data to third parties.

• Voice & Image Processing

  When you send voice notes or images, our system temporarily processes them using machine learning tools to extract relevant financial information (e.g., due amount, account number). These inputs may be used to train and improve our AI, but personal identifiers are anonymized or removed where possible.

• Data Storage & Security

  We use secure servers and encryption to protect your data. Access to user information is strictly controlled and only available to authorized personnel for support or system improvement.
  We store your data only as long as necessary to provide services, comply with laws, or improve system performance. You may request data deletion at any time.

• Third-Party Services

  Xara may integrate with third-party services (e.g., payment processors, analytics platforms). We ensure these services comply with standard data protection practices. We do not share your data with them unless required for service delivery or compliance.

• Your Rights

  You have the right to:

  • Request access to the data we hold about you
  • Correct or update your personal information
  • Request deletion of your data
  • Withdraw consent (which may limit your use of Xara)

  To make any of these requests, simply email us at privacy@usexara.ai.

• Children’s Privacy

  Xara is not intended for use by individuals under 18. We do not knowingly collect data from minors. If we become aware of such use, we will delete the data immediately.

• Policy Updates

  We may update this policy from time to time. If we make significant changes, we’ll notify you through WhatsApp or via our website.

• Contact Us

  If you have any questions or concerns about this Privacy Policy, you can reach us at:
  Email: support@usexara.ai